SIP Integration
Zild Voice supports SIP-based telephony integration for organizations using:- On-premise PABX
- Cloud PBX
- SIP trunk providers
Integration Flow
- Call arrives at SIP trunk
- SIP provider forwards call to Zild endpoint
- Zild processes audio stream
- AI responses are streamed back
- Call can be transferred if needed
Configuration Steps
- Create a Voice App
- Select SIP integration
- Configure SIP endpoint
- Configure authentication
- Test inbound call
Security
Recommended configuration:- Secure SIP authentication
- IP allowlisting
- Encrypted signaling (TLS)
- Secure RTP (if supported)
Call Transfers
Zild can transfer calls to:- SIP extension
- Internal PABX
- External phone number