Customization
Zild Chat behavior is defined by its Agent configuration and model settings. Customization ensures that the AI behaves according to your business requirements.Model Configuration
You can configure:- AI model provider (Azure OpenAI or OpenAI)
- Model version
- Temperature (creativity level)
- Response length limits
- Tool usage permissions
- Cost
- Latency
- Reasoning capability
- Output style
System Instructions
System instructions define:- Role of the assistant
- Tone and communication style
- Business constraints
- Prohibited actions
- Escalation policies
- Internal knowledge assistant
- Technical support assistant
- Legal document analyzer
- Sales content generator
Tool Access Control
Zild Chat can allow or restrict:- Database queries
- API calls
- Document processing
- CRM updates
- Workflow triggers
Knowledge Integration
You may configure:- Structured knowledge base
- Embedded documents
- FAQ collections
- Internal policies
Conversation Management
Administrators can configure:- Session persistence duration
- Conversation retention policy
- Export permissions
- Role-based access visibility
Security & Governance
Zild Chat enforces:- Tenant isolation
- Role-based access
- Audit logging
- Controlled integration execution
Best Practices
For enterprise deployment:- Clearly define system instructions
- Limit unnecessary tool access
- Monitor usage trends
- Review conversation logs regularly
- Adjust temperature for consistency
- Test before expanding access
Summary
Zild Chat provides:- Direct generative AI interaction
- Controlled model configuration
- Structured tool access
- Knowledge-grounded responses
- Enterprise governance